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Empathy helps managers and employees communicate and collaborate better. This skill is even more essential for HR professionals tasked with talent management-interacting with employees at some of the most emotionally charged moments of their lives. Join workforce innovation specialist Sophie Wade as she provides weekly tips for building empathy and practicing it in the workplace. Learn how to apply empathy in specific situations to improve communication, collaboration, productivity, and performance. Plus, find out how to leverage empathy to enhance employee experience, including engagement, leadership, and recognition. These tips are valuable for all interactions, including those with people inside and outside your company, and will provides you with the knowledge to improve company-wide relationships and results. Note: Because this course is an ongoing series, viewers will not receive a certificate of completion.

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